Jul 19 2021
Neutrogena & Aveeno Aerosol Sunscreen Voluntary Recall

Neutrogena & Aveeno Aerosol Sunscreen Voluntary Recall Refund Form Johnson & Johnson Consumer 

  • NEUTROGENA® Beach Defense® aerosol sunscreen;
  • NEUTROGENA® Cool Dry Sport aerosol sunscreen;
  • NEUTROGENA® Invisible Daily™ defense aerosol sunscreen; and
  • NEUTROGENA® Ultra Sheer® aerosol sunscreen.

What is Benzene?

Benzene is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. Benzene is ubiquitous in the environment. Humans around the world have daily exposures indoors and outdoors from multiple sources. Benzene can be absorbed, to varying degrees, by inhalation, through the skin, and orally.

Daily exposure to benzene in these sunscreen products at the levels detected in internal testing would not be expected to cause adverse health consequences.

Out of an abundance of caution, we are recalling all lots of these specific sunscreen aerosol products.

This product was distributed nationwide through a variety of retail channels. For a list of all lots impacted by this voluntary recall of specific aerosol sunscreens, click here.

Form here

Please complete the steps listed below if you would like to receive a refund for your purchase of the following products impacted by our July 14, 2021, Voluntary Recall: Aveeno® Protect & Refresh Sunscreen Spray, NEUTROGENA® CoolDry Sport Sunscreen Spray, NEUTROGENA® Beach Defense Sunscreen Spray, NEUTROGENA® Ultra Sheer Sunscreen Spray, NEUTROGENA® Invisible Defense Sunscreen Spray.

Step 1. In order to complete this form, you will need to provide:

  • Product name, size and quantity of items purchased
  • Proof of purchase (picture / scan of receipt or single picture of all items) for refund request of 4 or more units

Step 2. In the drop-down menu below (What can we help you with?) please choose “Concern or Complaint” and complete all fields.

A representative from our Consumer Care Center may email or call you to verify your information or request additional information such as proof of purchase.

If you have additional questions associated with this Voluntary Recall, please visit our website or call 1-800-458-1673.

By Submitting your information in this form, You agree that your personal information may be stored and processed in any country where we have facilities or service providers, and by using our “Contact Us” page you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. The information you submit will be governed by our Privacy Policy.

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