If you are or have ever been a Spectrum Charter you have experienced the bait and switch pricing tactics that is employed by Charter Spectrum.

Even during the so called guaranteed pricing lock your price could go up.

This from their current promotion.

iOS 13.5 speeds up access to the passcode field on devices with Face ID when you are wearing a face mask and introduces the Exposure Notification API to support COVID-19 contact tracing apps from public health authorities. This update also introduces an option to control automatic prominence of video tiles on Group FaceTime calls and includes bug fixes and other improvements.

Face ID and Passcode

• Simplified unlock process for devices with Face ID when you are wearing a face mask
• Passcode field automatically presented after swiping up from the bottom of the Lock screen when you are wearing a face mask
• Also works when authenticating with the App Store, Apple Books, Apple Pay, iTunes, and other apps that support signing in with Face ID

Exposure Notification

• Exposure Notification API to support COVID-19 contact tracing apps from public health authorities

FaceTime

• Option to control automatic prominence on Group FaceTime calls so video tiles do not change size when a participant speaks

Emergency Services

• Option to automatically share health and other essential information from your Medical ID with emergency services when you place an emergency call (US only)

This update also includes bug fixes and other improvements.

• Fixes an issue where users may see a black screen when trying to play streaming video from some websites
• Addresses an issue in the share sheet where suggestions and actions may not load

Some features may not be available for all regions or on all Apple devices. For information on the security content of Apple software updates, please visit this website: https://support.apple.com/kb/HT201222

iOS 13.5 speeds up access to the passcode field on devices with Face ID when you are wearing a face mask and introduces the Exposure Notification API to support COVID-19 contact tracing apps from public health authorities. This update also introduces an option to control automatic prominence of video tiles on Group FaceTime calls and includes bug fixes and other improvements.

Some features may not be available for all regions or on all Apple devices. For information on the security content of Apple software updates, please visit this website:

https://support.apple.com/kb/HT201222

New Brewery Coming To Pasadena

John and Kirsten, a pair of Pasadena-dwelling, kid-having beer makers. Our years-long search for a brewery location has ended and we are extremely excited to announce that we will be making their home at 2304 E. Colorado Blvd.

Our mission is to create a distinct, local brand that is respected equally for our great beer and relationship with our community and customers. We will be updating this website as there is news to share.

Finally, we will be co-located with the beloved local hang, Rosebud Coffee, in a fantastic, newly renovated space. Coffee then beer. Or beer then coffee. Or beer AND coffee.

http://www.wildparrotbrewing.com/

Reach john@wildparrotbrewing.com

If you are looking for retailers with drive-thru, curbside pickup the options are growing daily.

Some retailers are doing much better than others when it comes to how this is implemented.

Home Depot – Curbside

Target – Drive Thru

Best Buy – in store pickup – Curbside

Lowe’s – curbside

El Matador Mexican Food To Replace Mijares on Washington at Allen Pasadena.

1806 E Washington Blvd, Pasadena, CA 91104

We are not sure if this is the same ownership.

https://el-matador-restaurant-mexican-restaurant.negocio.site/#details

Here’s some other info from Google.

LOS ANGELES COUNTY LAUNCHES NEW WIFI LOCATOR TOOL TO HELP RESIDENTS GET ONLINE DURING COVID-19 PANDEMIC

Los Angeles, CA (Friday, May 15, 2020) —  The ability to access the Internet has become a critical necessity during the COVID-19 pandemic. Internet access is key to schools’ online learning programs, and is the gateway that connects members of the public who are in need of Federal, State, and local emergency information and resources that are obtained online.

However, the reality is that this essential tool has remained out of reach for many. According to American Community Survey Data for LA County, approximately 210,000 children have a computer at home, but lack an Internet connection. Nearly 283,000 households do not have Internet access.

“Today, Los Angeles County is taking a step forward to bridge the gap of Internet access — an issue that during the COVID-19 pandemic can quickly become a matter of survival,” stated Los Angeles County Supervisor Janice Hahn. “Disasters can act as catalysts, driving change in how programs and services are offered. The WiFi Locator tool is an example of that. Our new portal and outreach support, performed in partnership with 211 LA County, will equip LA County residents with a one-stop-shop approach to getting Internet access.”

The County’s new Locator website is findwifi.lacounty.gov. Any member of the public can dial 2-1-1 to ask for assistance to get information from this website, or can visit the site directly. The website features a search tool, based on the user’s physical address, to connect them to various Internet related services, such as Internet access services for students, the location of free WiFi spots throughout the County (including free hotspots located in or nearby County libraries and County parks) and contact information for both residential and commercial broadband Internet providers and mobile (cellular) Internet providers serving the address.

Many are asking, where can I buy masks and hand sanitizer. And even gloves. There was a run on face masks and hand sanitizer, and it seems that there will continue to be a high demand.

Some have found hand sanitizer from distilleries, which is a great source.

Masks can be found on local sites like NextDoor from neighbors who have worked together to make masks, many even offering the masks for free on neighborhood Little Libraries.

Masks, hand sanitizer and gloves are also available on sites like Craigslist.

eBay has a great selection of hand sanitizer, look at so many products from all over the world, including many local seller.

eBay also sells masks and gloves nitrile vinyl and latex varieties.

Dear Charter Executives,

I am writing this letter after being frustrated beyond words with your
customer facing representatives and the tactics being employed by your
company.

As a business, our revenue has dropped to zero. And most employees
have been laid off.

In my first communication with Spectrum related to our business
enterprise account it was hours on the phone to even speak with
someone. After this I was told that there would be no services
disconnected. Then I was told by another rep that it was only for 60
days.
Then I was told that we could request service suspensions. Which made
the most sense for us as there was nobody at our facility to watch TV
and we really only needed a few of our internet services, fiber and
coax internet. So I requested that the services on tv and some
internet lines be suspended. That was end of March, Now today after
receiving a threatening collections call yesterday about our account
being past due, The rep stated, pay the account or your services will
be disconnected, how would you like to pay.
I asked to speak to a manager, who stated the leadership changed their
mind and not accept suspension of services.
I have case numbers and the fact that this was not communicated and
the way it was communicated is of grave concern. Perhaps it ties to
revenue bottom line and accounts receivable. which is a terrible
practice.

Needless to say there was no clear direction communication offered.
This is in stark contrast with my communication with other companies
Verizon for Wireless and FiOS was a breeze, they offered suspension of
accounts saved us money and flagged our account for COVID19 bill
relief, no late fees, no disconnections.

Having been a Spectrum/Charter customer for many years, and paying
over $250,000 in service fees you would think that your company would
have better ways to handle business enterprise customers.

I trust your company will do the right thing for customers who are
affected. The last thing businesses need is more headaches.

cc:

email kathleen.mayo@chartercom.com did not bounce

Thomas M. Rutledge
Chairman and Chief Executive Officer
email:

John Bickham
President and Chief Operating Officer

Bill Archer
Executive Vice President, President of Spectrum Enterprise
email: Bill.Archer@chartercom.com bounced

Catherine C. Bohigian
Executive Vice President, Government Affairs

Cameron Blanchard
Senior Vice President, Communications
email: Cameron.Blanchard@chartercom.com bounced

Cliff Hagan
Executive Vice President, Customer Operations
email: Cliff.Hagan@chartercom.com did not bounce