As we are info our Labor Day holiday weekend and entering September 2025, the state of DC Fast Charging is getting worse, not better.
In the past week we have seen some disturbing trends.
- Victory Park DC Fast Chargers which on 8/20/25 had been labeled out of order appeared as operational on the PowerFlex app. Calls to PowerFlex asking for confirmation led to a variety of responses, but that basically the chargers are offline. But at the same time, people had gone to the chargers and attempted to use. Although the DC Fast chargers appear to be off. people are confused by the app vs signage as has been the case over the course of the way these chargers have been managed. So that was the first incident.
- Robinson Park, with 5 DC Fast chargers, we now from the app and from seeing the chargers in person that 1 has been out of order for about a year, maybe longer, we have no idea what the issue is with this charger, #5 has been offline for a very long time, we do not know if it was ever online. So according to the app there should be 4 working DC Fast Charges. Well surprise, there is online 1…. YES ONLY 1 WORKS. The app shows 4. Only #4 is operational. The errors on the three units is varied from appears to be working to flashing errors, This is an absolute travesty. But the city continues to state that they are proud of their number of chargers.
We don’t know what has transpired within the PWP group that manages these valuable and critical resources, but it speaks volumes as to what is a chronic problem with the city. From the top down, the lack of accountability has continued. The City Manager who is ultimately responsible for this embarrassing state of affairs is nowhere to be found on this issue. Copied and countless emails. Phone calls unreturned.
I urge everyone who has had the experiences I have with the EV DC Fast Charging to call and email the people who are responsible for having spent millions of our dollars to implement these systems, and continue to spend our tax dollars to manage, and are failing miserably.
The city may try to claim that chargers are operational on their website, but we know now that it is all smoke and mirrors, these status postings are not reliable or accurate. The app is not reliable or accurate. The people who manage this program are failing just like the chargers.
I urge those who rely on DC Fast Charging to contact city staff and their elected representatives.
Also, new is a Change.org petition to help drive home to the city the urgency of what is taking place.
Continue to call and express concern, these are the people who are responsible for the state of EV charging in Pasadena.
City Manager Miguel Marquez miguelmarquez@cityofpasadena.net phone (626) 744-4333
David M. Reyes davidreyes@cityofpasadena.net
General Manager, Department of Water and Power
150 S. Los Robles Ave. #200, Pasadena, CA 91101
626-744-7598
Varoojan Avedian vavedian@cityofpasadena.net
Assistant General Manager
Pasadena Water & Power – Power Delivery Division
1055 E. Colorado Blvd., Suite 350, Pasadena, CA 91106
(626) 744-7851
Susana Castro scastro@cityofPasadena.net
Senior Executive Assistant
626-744-7029
If you call the above people don’t expect a return call, usually they don’t return calls, which is a whole other topic. Not return the call of your community members and residents is a total slap in the face, like a big disrespect to it’s residents. Why do they think it’s ok not to return phone calls? That’s another topic.
Others and the media that need to be contacted to express the dire state of charging.
Victor Gordo,
Mayor
Tyron Hampton, CD1
Rick Cole, CD2
Justin Jones, CD3
Jess Rivas,
Vice-Mayor, CD5
Gene Masuda, CD4
Steve Madison, CD6
Jason Lyon, CD7
Entire Pasadena City Council
City Manager Miguel Márquez
Pasadena Now: editor@pasadenanow.com
Pasadena Star News: opinion@scng.com
Colorado Blvd: editorial@coloradoblvd.net
LA Times: andrew.khouri@latimes.com
LAist / KPCC: dwagner@scpr.org