Nov 7 2016
Verizon Billing Practices Need Investigation

Verizon is one of the largest telecommunication companies in the world.  As such like AT&T and others feel that can abuse their power over consumers by bait and switch tactics and small print in contracts.

Hoping like happens in may cases the customer doesn’t notice the increase in their bills, sometimes the bills go up a few dollars a month, sometimes substantially more.  I just had it out with Verizon, my bill has been about $120 per month for many months, and I was getting a bonus data per month, now my bill goes up $40 and the rep has no explanation. Apparently my plan was changed, to what and without my notice.

Keep in mind that if you switch to a new plan your bonus data is lost.  But apparently like these companies do they copy each other, so now you can roll over your data from month to month.

Apparently reps can only offer bonus data on 8GB plans, there is no 6GB plan.

If you are with Verizon, take a close look at your bill for any changes, in particular if your bill goes up.

There’s also an investigation into Verizon billing practices related to data use billing.

 

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