We understand that the update to CarWings includes updates which expedite requests by not sending them to Japan for processing. So the servers are now located in the US, perhaps someone can confirm this?
Why would Nissan not make this update automatic over the wireless network, a car that updates its own firmware or at least offers the update on screen, i.e. please confirm the update when you park for an hour or less. Maybe it has something to do if the update fails and you get stuck? But I imagine that it would be able to revert to a previous working version.
Nissan LEAF: Important owner notification
Nissan is committed to providing the highest level of product quality and customer satisfaction. With that in mind, we want to bring to your attention important information regarding your Nissan LEAF™.
REASON FOR CAMPAIGN
Nissan continually improves product performance through ongoing enhancements. Based on the production date of your LEAF vehicle, Nissan would like to offer a complimentary update of the vehicle software. Nissan has added an additional driver-convenience alert designed to notify the driver if their door is opened while the vehicle is still in the “ON” or “READY” mode, and the shift selector is not in “P.”
In addition, Nissan has improved the accuracy of the distance-to-empty estimate when using a smartphone or other Internet device through CARWINGS™. The software update also includes various enhancements to, among other things, CARWINGS connectivity, information displays, HVAC operation, and diagnostic systems.
WHAT NISSAN WILL DO
To assure your continued satisfaction and confidence in your car, your EV-certified Nissan Dealer will update the software at no cost for parts and labor at a time and location that best meet your needs. Typically performed at your Nissan EV Dealer, the update can also be completed by an EV-certified technician at your home or place of business, provided there is a suitable and safe work area. Please discuss with your Nissan EV Dealer regarding timing and location.
In support of this software update, a new owner’s manual will also be provided.
WHAT YOU SHOULD DO
Contact your EV-certified Nissan Dealer at your earliest convenience in order to arrange your appointment:
16444 S Highland Ave
Fontana, CA 92336
This service is free of charge and the work should take about one hour to complete. To ensure the least inconvenience to you, it is important that you have an appointment before bringing your vehicle to the dealer for service. Please bring this notice with you to your service appointment. Detailed instructions have been sent to your EV-certified Nissan Dealer.
If the dealer is unable to complete the service free of charge, or for any other reason, you may contact the Nissan LEAF Call Center, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll-free number is 1-877-NO-GAS-EV (1-877-664-2738).
Thank you for providing us an opportunity to ensure ongoing satisfaction with your Nissan LEAF. We are sorry for any inconvenience this may have caused you.