July 1, 2011

Dear Saver,

For the past eleven years your Team at ING DIRECT USA has been focused on finding simple ways to help you “save your money.” Following on the heels of our award-winning Orange Savings Account we introduced Electric Orange Checking, the Easy Orange Mortgage and ShareBuilder Investing/Retirement. You took advantage of our saver-friendly products to simplify your financial life and build longer term financial security. Banking will be forever changed by the movement we have started — direct banking that leverages the Internet to put the power of transparent choice in the hands of the customer.

Today we wish to inform you of another milestone for ING DIRECT USA. As I advised in 2009, ING Group agreed to sell ING DIRECT USA as part of a restructuring agreement with the European Commission. On June 16, 2011 ING Group reached an agreement to sell ING DIRECT USA to Capital One Financial. It is expected that the sale transaction will close by year-end or early in the first quarter of 2012.

Capital One, led by their CEO Richard Fairbank, is an accomplished team that successfully navigated the financial crisis and is poised to grow with the addition of ING DIRECT USA. Capital One will be able to accelerate the introduction of new financial services to help you plan for your personal and small business finances today and in the future. The new combination of Capital One and ING DIRECT USA promises to deliver the same excellent service and value to which you have been accustomed.

As we embark on this new journey I wish to thank you for your continued support of ING DIRECT USA, and soon, Capital One.

Sincerely,

Arkadi Kuhlmann
CEO ING DIRECT, USA

View the ING Group Press Release at: t.ingdirect.com/ingnews