Apr 9 2020
Letter from Richard Ashworth President, Walgreens #covid19 @walgreens

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April 9, 2020

Dear valued customer,

Over the last several weeks, our nation has faced one of the most challenging times in our history. There is one thing that has not changed: our company’s continued commitment to you and your families. Our pharmacists, store and distribution center teams are working hard to support the health and well-being of the communities we serve throughout the course of the pandemic. I want to share additional steps we are taking to respond to the crisis and keep you and our team members safe and healthy.

This week, we are providing face covers to our store and distribution center employees and continuing the installation of plexiglass shields in our stores to help minimize the spread of COVID-19. These measures are in addition to a number of other actions, such as an increased store cleaning regimen, adjusted store hours, and social distancing signage to protect you, your loved ones and our team members. We are hiring 10,000 temporary workers to ease the strain on our current employees and help those that are in need of work.

We’ve also taken a number of steps to help you receive the medications, digital health services and essentials you need while practicing social distancing including:

    • Expanded on-demand delivery with Postmates for customers nationwide*;
    • Drive thru options for select front-end products and prescriptions;
    • No delivery fees for all eligible prescriptions on next-day delivery;
    • Special shopping hours for seniors on Tuesdays from 8 a.m. – 9 a.m.; and
  • Additional telehealth services on our Walgreens Find Care platform.

You can find more information on all the steps we are taking to address the COVID-19 crisis on our website. We are in this together, and with the safety measures we are implementing for our team members and customers, we can help to reduce the spread of COVID-19 while providing customers and patients with the products, services and support they need.

I want to extend my sincere gratitude to all our team members for the critical work they are doing every day to care for our customers and communities. And, I’d like to personally thank you for your patience and cooperation, and for choosing Walgreens to care for you and your families during these difficult times.

Stay safe,

Richard Ashworth
President, Walgreens

Walgreens Home Medical Deals


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