Our Commitment to You: Tools to Gain Financial Control

We have always provided our Cardmembers with the insights, information and tools they need to monitor and manage spending on their Cards.

Over the coming months, we will be introducing a number of service enhancements designed to help Cardmembers better manage their spending during these difficult economic times. We will:
• Expand our online tools to help Cardmembers actively manage spending on their American Express® Cards.
• Help Cardmembers better understand and protect their credit profiles.
• Provide even more timely communication when we make decisions that affect Cardmember accounts.
Here is what you can do right now:

Go to americanexpress.com/managemycard to learn how to manage your account online and analyze what you spend. You can take advantage of electronic alerts to get weekly updates on your balance, or tell you when you have spent a certain amount, when your bill is due or when we might have detected fraudulent activity on your account.

We know that challenging times like these affect each of our Cardmembers differently. And we are committed to developing account management tools you can customize to meet your needs.

In the meantime, if you are experiencing temporary financial difficulties, call us at 1-866-239-5448.

Thank you for your business. We look forward to continuing to serve you.

Sincerely,

Jud Linville
President and CEO, Consumer Services
American Express