Jan 31 2011

Chase Bank Online Banking Mortgage Customer Experience

Here’s the latest response this morning from Chase regarding my online payment problems, where a payment had been scheduled and it was reset and disappeared. Isn’t the automatic payments supposed to be set and forget except to watch it once a month. Now with Chase I have to manually make each payment and make sure […]

Jan 21 2011

Chase Bank Customer Service Experience

The battle with Chase continues, their system failed and all they can do is either make feeble attempts at customer service or fail to respond all together.  Firs the credit showed and then it disappeared then it showed for half. What a messed up system Chase has. Is it about the people or the systems? […]