May 8 2009

KFC Coupon no longer being accepted

The Oprah Winfrey Show/Kentucky Grilled Chicken Two-Piece Meal Coupon

Kentucky Grilled Chicken

The download time frame has now expired, but the coupon is still redeemable at participating KFC® locations in the United States until May 19, 2009—excluding Mother’s Day, May 10, 2009.

KFC restaurants that are selling Kentucky Grilled Chicken™ PDF

Rain Check Policy from KFC
We are so sorry, but due to the overwhelming response to our FREE Kentucky Grilled Chicken meal coupon, we can no longer redeem the free coupon at this time. But we will honor our commitment to giving you a free Kentucky Grilled Chicken meal. Please visit a participating KFC restaurant for a rain check form. Complete the form, attach your original coupon, and give it to the KFC restaurant manager or postmark per the form’s instructions, by May 19, 2009, and we’ll send you a rain check for your free Kentucky Grilled Chicken meal at a later date, plus a free Pepsi with our compliments. Your participating KFC restaurant will provide you with the form you need. Please note that the redemption periods of the rain checks will vary. All other terms and conditions of the original free Kentucky Grilled Chicken coupon will apply. Thank you for your understanding,

Roger Eaton
KFC President

Questions About Redeeming Your Coupon?
If you downloaded coupons and they were not accepted at a KFC restaurant:

  • Please call 1-800-CALL-KFC.
  • A KFC Customer Service representative will assist you and also take the information about your experience and follow up with the restaurant.

If you have concerns about using multiple coupons with the same code number:

  • All the PDF coupons downloaded from Oprah.com on the evening of May 5 have the same bar code.
  • Subject to the terms and conditions of the coupon and instructions on Oprah.com, these coupons will be accepted by participating KFC restaurants in the U.S.

For all other questions:

  • Please email KFC.PublicRelations@KFC.com with any problems concerning your KFC coupon.

* Terms: Free offer good for two pieces of Kentucky Grilled Chicken™ (manager’s choice) and two individual sides and a biscuit at participating KFC restaurants located in the Unites States, while supplies last. Limit one offer per coupon, one coupon per person during offer period. Must be redeemed in person. Not good with any other offers. No photocopied, mechanically reproduced or altered coupon accepted. Coupon cannot be sold or traded. Valid only if downloaded from UnthinKFC.com. Applicable tax extra. Void where prohibited. By downloading coupon, you agree that KFC is not responsible for any technical problems or malfunctions of computer systems, servers or printers or lost or unavailable network connections. You are limited to 4 downloads of coupon. Coupon fraud is punishable by law.

LOS ANGELES, May 8 (Reuters) – The Oprah Winfrey-fueled free chicken give-away that caused pandemonium this week at Kentucky Fried Chicken restaurants has been amended due to what the fast-food chain called an “overwhelming response.”

Roger Eaton, president of KFC in the United States, said restaurants would no longer immediately redeem the free coupons for its new grilled chicken meal after Oprah’s chat show promotion caused long lines around the nation.

“The lines of customers wanting to redeem their coupons have been out the door and around the block, so we’re unable to redeem customer coupons at this time.” Eaton said in a statement issued late Thursday.

KFC said millions of Americans had downloaded free coupons after the offer was featured on “The Oprah Winfrey Show” and Web site on Tuesday, driving traffic to levels unseen in the brand’s 50-year history.

Eaton apologized to customers for the changes to the scheme and said those who already had a coupon could get a rain check form to enable them to use it at a later date.

Winfrey, 55, is regarded as the most influential woman on U.S. television, driving popular opinion in areas such as books, pop culture and even politics through her support for Barack Obama’s presidential campaign.

Louisville, Kentucky-based KFC has more than 15,000 outlets in 80 countries around the world, and its corporate parent is Yum! Brands Inc (YUM.N). (Reporting by Jill Serjeant)

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