Jun 23 2010
iPhone 4 Better Antenna? Will AT&T coverage improve?

Reports are that the new Apple iPhone 4 has an improved antenna which results in improved coverage in AT&T areas.

Right now I am sitting in my house with an iPhone 3GS with no coverage, after repeatedly speaking to reps at AT&T and explaining that the AT&T coverage map shows “best” and full signal 3G service.

Is this map really accurate? Nobody at AT&T answers the question, avoiding it with a map that they use internally, I have heard it all, but the map still shows inaccurate coverage. Anyone else having this problem? I am sure there are many others out there.

Here’s what I recommend to make my situation right, AT&T.
1. Issue me a credit $25/mo on each line until the coverage is improved to reflect the map that I signed up based on.
2. Waive any termination fees, based on failure to deliver as advertised.
3. Upgrade me to an iPhone 4 based on the claims that the antenna is better and coverage is improved with this device.

Yesterday a tech rep was supposed to call me at 7am, I waited until 9am and no call.
Later in the day I received a call from the previous rep leaving a message asking about how things are going. Dear AT&T Wireless Rep: No, things are not better, the rep never called me as promised!!!!

Here’s a link to the Engadget Story on the new design

The new phone, which goes on sale June 24, puts out more radio-frequency radiation than its predecessor, according to Federal Communications Commission documents. That, along with the new antenna, is expected to give the iPhone 4 greater signal strength and reliability.

Apple hopes the new design will counter one of the most common complaints consumers have with the iPhone: dropped calls.

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