At&T blog:
Here’s a weekend AT&T FAIL experience…
Currently 2, 200 DSL customers are affected in the pasadena/los angeles area and ATT will not replace the malfunctioning card.
After over an hour on the phone, was able to get a straight answer. They have to wait until the maintenance window tonight at 12:01 to replace the card. Yes 2200 customers affected and AT&T will not do the replacement. Rationale… keep 2, 200 customers pissed/in dark or stuck dealing with someone from off-shore support than piss the 8,000 on the card affected.
https://codexbd.xyz/test/att-dsl-troubles/
Jul 20 2009
by Victor Caballero on , [ no comment ]
Categories: Uncategorized Tags: at&t dsl outage, at&t outage, att dsl pasadena, att dsl troubles