AT&T Customer Relations Office of President
If you are like me you have experienced the many layers at AT&T in trying to get someone to hear your complaints or getting help. After much complaining online and over the phone, I received a call from AT&T office of the president for my most recent landline issue. Gary the rep I spoke to […]
AT&T Support Issues Continued @attjulie
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So I continue to have troubles with AT&T, from dropped calls to no service. All attempts to resolve with AT&T customer service have failed. At this time AT&T has lost a customer, DSL, home phone, and multiple mobile phones, basically hundreds of dollars a month customer, AT&T has show complete disregard to me customer. Making […]
AT&T DSL Pricing for Existing Customers
DSL Service Pricing Update: Call the number below and tell them you want to cancel then when they ask why, tell them it is because they are offering new customers the better price, $19.95 for a service that you are paying $40 for, they will then make the adjustment to the account, it will take […]
AT&T Microcell Fiasco, Pasadena Hastings Ranch Store Horrible Service
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AT&T just can’t seem to get customer service right. Today I was told by a store rep that the Microcell would not be available until August 21, 2010, that’s next week. The representatives on duty at the store in Pasadena(two women) are rude and arrogant. She basically laughed at me like I was crazy. I […]
AT&T Coverage Map AT&T Customer Service
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Today after asking and waiting for several weeks this is a response I received from AT&T. You have to be kidding…. Victor, As you requested, here is the update in writing. We appreciate your feedback and we’ve shared it with the local network team. They will keep it in mind as they continue to plan […]
Calling AT&T for Credit
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The past four days AT&T DSL service has been sporadic at best. As of this morning it appears to be working again properly. Today I am calling AT&T to get a credit. After calling 1-800-288-2747 and entering my number the system could not locate my number. Like I don’t have service. So I navigate through […]