As one of our most loyal guests, your opinion is valuable to us. We are in the process of evaluating our existing Loyalty Rewards program. We are considering enhancing it by establishing a Loyalty Rewards credit card, and would love your feedback.
Please take a few moments to review a brief description of the program below and complete a quick survey. As a “thank you”, you will receive complimentary parking for your next five (5) visits to The Grove or The Americana at Brand.
The Grove and The Americana at Brand Loyalty Rewards Credit Card
The Grove and The Americana at Brand Loyalty Rewards credit card would be designed to automatically post points to your account, you would no longer be required to bring your receipts to the Concierge Services desk.
This program would offer a larger range of rewards than ever before, including airline tickets, hotels, rental cars, merchandise and gift cards. In addition, as a Loyalty Rewards program credit card holder, you would also receive invitations to exclusive events and personalized Concierge Services.
Below is a brief description of our proposed credit card.
–Available to all qualified guests
–No annual fee
–Accepted everywhere that honors Visa credit cards
–Earn points everywhere you shop, with double points rewarded from our retailers
–Exclusive rewards from our most popular retailers and restaurants
–Complimentary valet parking – just show your credit card to valet
–Points to redeem for airline tickets (all airlines with no blackout dates), hotels, gift cards, and many more items
–6-months “No Interest Financing” on holiday purchases
–Invitations to exclusive events at The Grove and The Americana at Brand
–VIP Access to signature events at The Grove and The Americana at Brand such as Christmas Tree Lighting and Summer Concerts
–Personalized Concierge Services
Please answer the following questions:
