Apr 19 2009
MySpace Bug: « Back to Inbox Archive Report spam Delete Move to Labels More actions ‹ Newer 6 of 62649 Older › MySpace is having major issue with venue names

Thanks to the ArtistData folks for reporting this error bug on MySpace.

Victor,

We’re writing to update you on a MySpace bug that is affecting a lot of
our users. We were hoping MySpace would fix it by now, but since it’s been
almost a week, we wanted to let you know what’s going on and what we’re
doing about it.

Sometime last week, MySpace users started experiencing a bug where if the
“&” symbol was in the venue name, the venue name would disappear on the
user’s profile. We’ve tested the occurrence of this but from shows synced
by ArtistData, as well as shows directly inputting into MySpace, and we see
the same bug We’re confident the problem is not on our end.

Unfortunately, we automatically add your Other Artists into your venue
name on MySpace, and use “&” in the list (Example: “VenueName w/ Other
Artist 1 & Other Artist 2”). So, if you enter Other Artists into ArtistData
you will see this bug affecting you. The only thing we can do to help is
change that format, so as of tomorrow morning, we are replacing the “&”
with “and” for future syncs. That should reduce the effect this bug has on
our users from now on.

We apologize and want you to know that we’ve alerted MySpace directly
about this bug. Hopefully they get it cleared up this week. We are very
very sorry about the inconvenience it causes you and will work with you
(and MySpace) to do what we can to help.

Brenden Mulligan

Share

Written by

View all posts by: