This comes from Logix Bank, apparenty someone at the branch has tested positive. I was at the branch March 9, so far I am ok, but this is start to hit closer to home, as we start to see others in our community affected by this pandemic.
Dear Logix Member:
We were notified on April 2nd that one of our employees at the Burbank Branch location, 2340 Hollywood Way in Burbank, has tested positive for COVID-19. The employee last worked at this location on March 25th and is currently recovering at home. We have temporarily closed this branch location, but our deposit taking ATMs remain available, along with our Pasadena and Chatsworth branch locations.
If you were in our Burbank branch between March 7th and March 25th, we strongly encourage you to follow CDC-recommended self-monitoring guidelines and call your healthcare provider right away if you develop any symptoms. Those Logix team members that were in direct contact with the employee are currently at home under a 14-day self-quarantine, and they continue to be paid during this time.
We are following all local and state guidance and taking necessary measures to prevent the spread of the virus. In addition to the precautionary measures we have had in place since February, we are deep-cleaning and sanitizing this branch to prevent any further spread of COVID-19. As soon as the branch has been fully cleaned and sanitized, we intend to reopen this location and continue providing you with the exceptional experience that you expect from Logix. We will be sure to notify you when the branch will reopen, and will post updates on the branch Facebook page.
As an essential business providing a vitally important resource to our communities and membership, we remain committed to serving you. Online and mobile banking are available 24/7 at www.lfcu.com or via our app, and our Member Service Center is available at (800) 328-5328 Monday through Friday from 8 am to 6 pm, and Saturday from 9 am to 3 pm PT. You can also read our latest blog on how to effectively bank from home by clicking here.
As we continue to respond to this evolving pandemic, our focus remains on doing whatever is necessary to safeguard the health and safety of our employees and members, while continuing to support our communities.
Ana E. Fonseca
President and CEO