Dear Customer, | |||||
Our name is changing to Capital One 360 and our colors are changing to red and blue – but our commitment to you is staying the same.Yep, it’s true: As of February, we’ll have a new name and fresh look on the outside – but on the inside, it’s the same ING DIRECT you’ve come to know and love. Typically with bank mergers, the things Customers care most about end up being the first things to change. But to us, you’re what matters most, and we’re going to keep it that way. Because we’re not a typical bank, and this isn’t a typical merger. So we’re going to back up our commitment with a pledge to you, our Customers, about how this business is going to run moving forward.
We are making this pledge to you – and if you feel we’re not staying true to it, well, we want you to call us out on it. Do it directly on Twitter @INGDIRECT or even shoot us a personal email. Because you, our Customers, are this business and we intend to keep it that way. Stay tuned for another update from us next month, or check out our Customer Info Center to keep in the know.
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Nov 8 2012
by victorcaba on , [ no comment ]
Categories: Uncategorized