So I’m not sure if you have followed some of my communication with Dell. Apparently the system image on the Dell Inspiron N4010 has some problems that prevent Microsoft Windows Updates from downloading & installing. I’ve had several reps try to repair the issue.

Now I have finally received the Windows 7 install CD, and I am following the steps below to install.

What baffles me is that it took nearly two weeks for Dell to find this out, that they have a defective image they are installing on these machines that doesn’t work properly.

In addition replacing the hard drive on this model machine is not an easy task, approximately a dozen screws and various components need to be moved.

Just in case you are wondering…. these are the steps to reinstall the OS.

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The following are the steps to reinstall Windows 7 on the computer. Please make sure you have backed up your data of your computer. Dell will not be responsible for Data backup or Data Recovery.

. 1.Insert the Microsoft Windows 7 DVD into the DVD drive of the computer.

2.Restart (or power on) the computer.

3.Tap the F12 key 3-4 times as soon as you see a Dell logo on the screen. The Dell logo remains there for 1-2 seconds only, so we will have to be very quick in pressing the F12 key EXACTLY on Dell logo.

4.Click CD/DVD/CD-RW Drive, and then press Enter.

A window appears that says .

Press any Key to Boot from a CD or DVD, press Enter key on the keyboard. This option also remains there for 1-2 seconds only, so we will have to be very quick in pressing the Enter key EXACTLY the option : Press any Key to Boot from a CD or DVD. You can tap the enter key 3-4 times on that option also.

6.Click Language, Time, Currency and Keyboard Method, and then click Next.

7.On the Windows 7 Installation page, click Install Now.

8.Review the terms and click I accept the license terms to proceed.

9.On the Which type of installation do you want? window, click Custom (advanced).

10.On the Where do you want to install Windows window, click Drive options (advanced).

11.There will be Partitions there. We need to Delete them one by one. { You will not be able to delete one Partition from there, its default windows 7 Partition }

12.On the If you delete this partition, all data stored on it will be permanently deleted window, click OK.

13.On the Where do you want to install Windows window, Click on Next.

14.Note:

Your computer will restart several times during installation.

15.     When the Setup window appears, select a user name, password, and picture for your user account.

16.     On the Choose a computer name and choose a desktop background window, click Next.

17.     On the Help Protect Windows automatically window, click Use Recommended Settings.

The Review your time and date settings window appears.

18.     Click to select your time zone, and then click Next.

19.     After the Thank You message appears, click Start.

20.      Windows 7 is installed fine and now we will install the drivers and software’s.