Thank you for reaching out again. I completely understand your frustration, and I agree that your last chat experience wasn’t ideal.

I went ahead and checked the conversation — it looks like the interaction was handled by our AI assistant. Based on the initial error you shared, the AI mistakenly assumed it was related to a Hostinger email setup, when in fact it was a different configuration for cPanel Email.

I have already informed our responsible team about this and shared your feedback so they can review the situation and use it to improve our AI’s accuracy moving forward.

Your input is extremely valuable to us, and I truly appreciate your patience as we work to provide you with a better experience.

One moment while I check the forward question again…