Apr 28 2015
AT&T Bill Creep – How to Negotiate The Best Rates Or Cancel
 

Have you been frustrated by AT&T tactics when it comes to billing? Have you noticed your bill gradually going up?  one month $10 another $20 all of a sudden it is $50 or $75 or even higher.

$119 Triple Play Bundle offer (U-verse TV + High Speed Internet + Voice): U300 TV, Internet Max (12Mbps), and Voice 200. 12 month term required, plus new customers get a $250 gift card.

Andews K: I recommend that you speak with Loyalty back office team. Please call 1-800-288-2020 and a specialist will be able to assist you with your request. 

Andews K: I recommend that you speak with a U-verse Customer Relations Specialist. Please call 1-800-288-2020 and say “Cancel U-verse” and a specialist will be able to assist you with your request.

This number is available Monday – Friday, 8:00 am to 7:00 pm and Saturday, 8:00 am to 5:00 pm.

Loyalty program, is the cancellation dept. They offer you discounts but you have to cut services, then you tell them you don’t want the service, and what can they do. AT&T needs to be investigated for their billing and promotion practices.

In some cases you may or may not keep the same channels you thought you had.

 

 

 

 

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