Today while putting on my BlueAnt Bluetooth ear piece the hook part busted from the main unit.

This is a model Z9i v1.1

It seems that it must have broken off, because I cannot figure out how to get it to go back on, it doesn’t snap on and there are a few pieces that seem to not fit in any of the slots.

I am on hold now waiting to speak to someone.

Apparently they just opened and have 2 people answering the tech support lines. So I will try to send an email and then follow-up with a call later.  Try option 1 for support.

Support Center. 1 866 891-3032. Operating Hours: 6am – 6pm. Pacific Time